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How Can We Help?

Have a question about your order, products, shipping or after-sales support? Our team is happy to help.

Send us a message by email or contact us directly through WhatsApp. We'll get back to you as soon as possible.

Customer Support GMT+8 · 09:00–18:00
Email Us aus@au-teq.com Send us an email →
WhatsApp Chat with our support team Message us on WhatsApp →
01

Order Support

Please include your order number when contacting us about an existing order.

02

Shipping Questions

Our team can help with tracking and delivery-related enquiries.

03

After-Sales Support

If you have an issue with your order, please contact our support team with your order details.

Need Help?

Our support team is ready to assist you with your enquiry.